Q: What is the difference between wholesale and retail?

Q: What is the difference between wholesale and retail?

A: The retail price is approximately a 25% markup from the Wholesale price

Q: My credit card was denied but it wasn’t for being over the limit and it has not expired?

Q: My credit card was denied but it wasn’t for being over the limit and it has not expired?

A:  Nimbus Performance’s current policy is to process the credit card on file up to 3 times for any individual...

Q: What is the warranty on the webs and bands?

Q: What is the warranty on the webs and bands?

A: Nimbus warrants to the original purchaser that your Nimbus-branded device and accessories (collectively, the “Product”) shall be free from...

Q: If I am a preferred customer is there a discount?

Q: If I am a preferred customer is there a discount?

A: Yes, Preferred Customers pay the wholesale price which is  approximately 25% less than the Retail Price.

Q: Can I buy at wholesale prices?

Q: Can I buy at wholesale prices?

A: Yes, customers and Affiliates purchase products at wholesale prices when purchasing products online.

Q: How do I order products?

Q: How do I order products?

A: Visit the product or shopping section of Nimbusperformance.com

Q: Is there a discount if I order multiple WEBS or BANDS on the same order?

Q: Is there a discount if I order multiple WEBS or BANDS on the same order?

A: Yes. There is a 5-Pack of BANDS that is less expensive than purchasing 5 bands individually. for more information:...

Q. What do I do if the WEB or BAND doesn’t work?

Q. What do I do if the WEB or BAND doesn’t work?

A: Contact Customer Service. The product warranty as found in the Policies and Procedures states;  “Nimbus warrants to the original...

Q. How many days do I have to return a web or band?

Q. How many days do I have to return a web or band?

A: Products must be returned within 90 days of purchase.

Q. Is there a restocking fee to return a sport WEB or pulse BAND?

Q. Is there a restocking fee to return a sport WEB or pulse BAND?

A: Within the first 30 days of purchase, there is no restocking fee. There is a 10% restocking fee for...

Q: How do I return a sport WEB or Pulse BAND?

Q: How do I return a sport WEB or Pulse BAND?

A: Contact Customer Service via email at [email protected]

Q: Do I pay shipping on orders?

Q: Do I pay shipping on orders?

A: Yes. There is a cost associated with shipping orders which is added to the customer order.

Q: What payment options are available for purchases?

Q: What payment options are available for purchases?

Q: What payment options are available in my country?

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